RMB Photo Studio

Privacy Policy for RMB Photo Background Remover

Last Updated: 2025-07-09

1. Introduction

This Privacy Policy describes how RMB Photo Background Remover ("we," "our," or "us") collects, uses, and protects your information when you use our Shopify application. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws.

Developer: Nick Friedrich
App Name: RMB - Photo Background Remover
Contact: Nick Friedrich Butterbauernstieg 22339 Hamburg, Germany feedback@nick-friedrich.de

2. Information We Collect

2.1 Personal Information

  • Shop Owner Information: We collect basic information about the shop owner, including:
    • Name
    • Email address
    • Shop URL
    • Shopify store details

2.2 Product Data

  • Product Information: We access and process:
    • Product images uploaded for background removal
    • Product titles and descriptions (if necessary for processing)
    • Product metadata required for our service

2.3 Usage Data

  • Application Usage: We may collect:
    • Number of images processed
    • Credit usage and transaction history
    • Feature usage statistics
    • Error logs and diagnostic information

2.4 Technical Information

  • System Data: We automatically collect:
    • IP addresses
    • Browser type and version
    • Operating system information
    • Device identifiers
    • Access timestamps

3. How We Use Your Information

3.1 Primary Purposes

  • Background Removal Service: Processing product images using AI technology to remove backgrounds
  • Service Delivery: Providing the core functionality of our application
  • Account Management: Managing your account, credits, and billing
  • Customer Support: Responding to inquiries and providing technical support

3.2 Secondary Purposes

  • Service Improvement: Analyzing usage patterns to enhance our AI algorithms and user experience
  • Quality Assurance: Monitoring service performance and identifying issues
  • Legal Compliance: Fulfilling legal obligations and protecting our rights

4. Data Processing and Storage

4.1 Image Processing

  • AI Processing: Your product images are processed using artificial intelligence technology to remove backgrounds
  • Temporary Storage: Images may be temporarily stored during processing and are deleted after completion
  • Processing Location: Images are processed on secure servers with appropriate data protection measures

4.2 Data Retention

  • Processed Images: Original and processed images are not permanently stored on our servers
  • Account Data: Shop owner information is retained while your account is active
  • Usage Data: Usage statistics and logs are retained for up to 12 months for service improvement

5. Data Sharing and Disclosure

5.1 Third-Party Services

We may share your information with:

  • Shopify: As required for app functionality and compliance with Shopify's Partner Program requirements
  • Payment Processors: For handling billing and payment transactions
  • Cloud Service Providers: For secure data storage and processing
  • Analytics Services: For understanding app usage (anonymized data only)

5.2 Legal Disclosures

We may disclose your information when required by law or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or abuse
  • Respond to government requests

6. Data Security

6.1 Security Measures

  • Encryption: All data transmissions are encrypted using industry-standard protocols
  • Access Controls: Strict access controls limit who can view your data
  • Regular Audits: We conduct regular security assessments and updates
  • Secure Infrastructure: Our servers are hosted on secure, monitored platforms

6.2 Image Security

  • Temporary Processing: Images are processed in secure environments and deleted after use
  • No Permanent Storage: We do not permanently store your product images
  • Secure Transmission: All image uploads and downloads use encrypted connections

7. Your Rights and Choices

7.1 Access and Control

  • Data Access: You can request access to your personal information
  • Data Correction: You can request corrections to inaccurate data
  • Data Deletion: You can request deletion of your account and associated data
  • Data Portability: You can request a copy of your data in a portable format

7.2 Opt-Out Options

  • Marketing Communications: You can opt out of promotional emails
  • Analytics: You can request exclusion from usage analytics
  • Account Deletion: You can delete your account at any time

8. Cookies and Tracking

8.1 Cookies Usage

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze app usage
  • Improve user experience

8.2 Cookie Control

You can control cookie settings through your browser preferences. However, disabling cookies may affect app functionality.

9. International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending notification through the app
  • Emailing registered users (if applicable)

Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: feedback@nick-friedrich.de Address: Butterbauernstieg 22339 Hamburg, Germany

For data protection inquiries in the EU, you may also contact our Data Protection Officer at feedback@nick-friedrich.de.

13. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing personal data includes:

  • Contract Performance: Processing necessary to provide our services
  • Legitimate Interests: Improving our services and preventing fraud
  • Consent: Where you have provided explicit consent
  • Legal Obligations: Compliance with applicable laws

14. Complaints

If you believe your privacy rights have been violated, you have the right to file a complaint with:

  • Our privacy team (contact information above)
  • Your local data protection authority
  • The relevant supervisory authority in your jurisdiction